Home - Contact Holiday H-Bar
Contact Holiday H-Bar
Got questions about Holiday? We’re here to help!
If you’re experiencing issues with your H-bar, the first step is to fully charge it on a secondary power source (ex. laptop or portable charger) 30 minutes should do the trick! Avoid plugging your device directly into a wall, “fast-charging” blocks or power strips, as these provide too much power and could affect battery life. Fortunately, our devices have a battery failure rate of less than 1%, but occasional malfunctions can happen. In most cases, your dispensary will gladly exchange a full, non-working device for a new one with receipt and packaging in hand.
Trying to navigate the functions of H-bar PLUS? Click the button five times to turn the device on and off, and hold the button to take a hit. If the button is GREEN, the device is fully charged. If it is YELLOW, the device is half-charged. If the button is RED, please recharge the device with a USB-C cable.
Click the Where to Buy tab in the top right corner to find one near you.
Frequently
Asked
Questions
How do I contact Holiday?
Use the contact form on this page and the Holiday team will get back to you. For questions about our H-Bar vapes, wholesale, or where to buy, we are happy to help.
Who makes the Holiday H-Bar?
Holiday was created in Central Massachusetts by a tight-knit group of cannabis industry veterans and is produced by Vangarden. Every H-Bar is made with premium, botanically-derived terpenes.
Does Holiday offer wholesale?
Yes. Licensed dispensaries and retailers across Massachusetts, New York, and New Jersey can reach out through this form or our Work With Us page to carry the Holiday H-Bar.
Where can I buy the Holiday H-Bar?
At licensed dispensaries across Massachusetts, New York, and New Jersey. Use our store locator to find one near you.
I am having an issue with my H-Bar, what do I do?
Send us a message through the form with your details and our team will help troubleshoot or point you to the retailer you purchased from.
How soon will I hear back?
We aim to respond within a couple of business days. Include as much detail as you can so we can help faster.
Contact Holiday H-Bar
Have a question for the Holiday team? Contact Holiday H-Bar and we’ll help you out. If you’re a customer with a question about your THC vape, fill out the form on this page and our team will get back to you. Holiday H-Bar is sold at licensed dispensaries across Massachusetts, New York, and New Jersey, and our store locator page makes it easy to find the closest retailer carrying the H-Bar and H-Bar Plus. If you’re a shop or dispensary looking to carry Holiday H-Bar, head over to our Work With Us page to start a wholesale conversation.